Northwestern Memorial Hospital strives to provide the very best care in a healing environment that ensures the highest quality of care, offers comfort and inspires clinical innovation.

We're here to help you prepare for your your time at the hospital – no matter how long you'll be staying with us. Here you will find much of what you may be interested in learning about your stay:

• The hours your family and friends can visit and the visitor guidelines
• What your room will be like
• Which types of insurance our physicians accept
• How to access your medical records
• Patient Privacy Statement (HIPAA) 
• What your rights and responsibilities are as a patient
• What to do before, during and after surgery
• Patient education brochures 

If you have questions that aren’t answered by the information we've provided, please ask your nurse or doctor, or call our hospital operators at 312-926-2000 and one of them will lead you in the right direction.

Patient Feedback

We welcome your comments about your Northwestern Memorial experience. Please complete the online patient feedback form.