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Ask a Doctor
- Conditions and Treatments
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Hospital Guide
- For Patients
- Accepted Insurance
- Advance Directives
- Discounted Lodging
- Important Phone Numbers
- Medical Identity Theft
- Medical Records
- Patient Education
- Patient Privacy Statement (HIPAA)
- Patient Rights & Responsibilities
- Prentice Women's Hospital
- Room Accommodations
- Surgical Instructions
- Visitor Hours & Guidelines
- For Visitors
- Hospital Amenities & Services
- Directions & Parking
- For Patients
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Quality
To us, Quality means delivering care that is effective, safe, coordinated, timely and convenient.
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- About Us
Hospital Services
One of our goals as an academic medical center is to provide The Best Patient Experience to every patient and to the families and friends who visit with them. Part of that experience is having hospital services and conveniences available when you need them. We offer the following services:
Classes & Events
Northwestern Memorial Hospital offers classes, programs and support groups throughout the year to help you live a healthier life. To check available dates and to register, view our online listing or call 877-926-4664. All payments are due at the time of registration and can be made with American Express, Discover, MasterCard and Visa.
Technology Working for You
The following Internet services are available:
- Online bill pay for hospital bills
- Free wireless Internet access (WiFi) is available in the hospital and in each patient room
- Free CarePages that you can create to keep your friends and family up-to-date during your stay
Pastoral Services & Chapels
There are chapels available in both Feinberg Pavilion and in Prentice Women's Hospital for both patients and visitors, and chaplains are available 24 hours a day, seven days a week.
Other Services
We also offer language services and communication aids free of charge to any patient who requests them, and we partner with Lifeline Medical Alert Service to help give our patients and their families peace of mind when they are at home.
We also provide financial assistance to those in need.